A flexible, scalable, responsive and secure infrastructure remains a top priority for CIOs. The management of your infrastructure by a reliable and proven partner can provide enterprise efficiency, cost effectiveness, and compliance control. Delphi Infosolutions provides a complete, end-to-end spectrum of it infrastructure management and outsourcing services that leverages next generation platforms such as cloud computing and virtualization to help our customers reduce costs, accelerate your time-to-market, simplifying your IT management and enhancing efficiencies.
Delphi Infosolutions has a robust set of mature offerings managed by a comprehensive enterprise management framework, which are made available through a flexible engagement model. Our investments in talent, tools, management platforms, and broad geographic footprint enable high quality, secure delivery on a 24 x 7 basis.
Comprehensive Infrastructure Management Services Portfolio:
- IT Service Desk– Offered onsite or offsite, with 24x7x365 availability, Delphi Infosolutions provides complete ticket management, based on SLA contracts. The focus is on service improvement and cost reduction over time. We leverage best practices that dramatically improve the performance and efficiency of your support services. We have the experience to assist you in areas such as: process mapping, knowledge and incident management, measurements and reports, communications, SLAs and more.
- End User Support -Fully managed desk side support covers your entire technology environment from remote desk side support, patch management, to software distribution and provisioning and everything in between. Delphi Infosolutions provides complete services to ensure timely and accurate support for your end users improving first call resolution, increasing user satisfaction and reducing escalations.
- Enterprise System and Network Management -Delphi Infosolutions offers complete infrastructure and application monitoring to support your IT enterprise bringing together a holistic approach for networks, systems, storage, applications, and security.
- Data Center Consolidation and Hosting – Delphi Infosolutions provides broad data center solutions and optimizes resources to drive operating efficiency. In addition, Virtualization helps you reduce capital expenses through server consolidation and improve operating expenses through automation, while minimizing lost revenue by reducing both planned and unplanned downtime.
- Database Services – We provide comprehensive and proactive support for all your database management needs including design, capacity planning, installation, upgrades, and recovery.
- Project Management and Governance – With certified professionals and proven methodologies, Delphi Infosolutions is highly capable of overseeing project level and also full, complex engagement needs.
Benefits to you:
- Take advantage of the latest technologies and platforms
- Transparent, end-to-end management for your infrastructure needs
- Optimizing investments